Office 365 With Outlook For Mac



  1. Office 365 With Outlook For Macbook Air
  2. Office 365 With Outlook For Mac
  3. Microsoft Outlook 2011 Help?
  4. Outlook For Mac Not Syncing With Office 365
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If you are a Microsoft 365 subscriber, and on build 0402 and higher, In an email message, choose Options and select Sign. For Outlook for Mac 2019, 2016 and 2011, In an email message, select Options Security Digitally Sign Message. Features not yet available in the new Outlook for Mac. There are several features that are available in the current version of Outlook for Mac for Office 365 that aren't yet available in the new Outlook experience. Tasks - Now available via web in 16.40 (20062901). Sep 02, 2015 Office 365 Commercial customers can get the new Outlook for Mac by accessing their Office 365 Portal, (Gear icon Office 365 Settings Software Outlook for Mac icon) or visiting the Software page; Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page.

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Original KB number: 3206915

With

Symptoms

When Microsoft Outlook 2016 for Mac connects to a Microsoft 365 account, Autodiscover is redirected from HTTP to HTTPS, and you may receive a warning message that resembles the following:

Outlook was redirected to the server Autodiscover-s.outlook.com to get new settings for your account user@domain.com. Do you want to allow this server to configure your settings?
https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml
Click Allow only if you fully trust the source, or if your Exchange administrator instructs you to.

When this warning message occurs, you may select Always use my response for this server and then select Allow in order not to be asked about this specific server again for this Outlook 2016 for Mac profile.

You or administrators may want to suppress the initial warning message. This article contains information about how to do this.

Office 365 With Outlook For Macbook Air

Resolution

Install the December 13, 2016 update for Outlook 2016 for Mac (version 15.29.0) or a later update, and then follow the steps to configure the Outlook 2016 for Mac Autodiscover redirect warning behavior when you connect to Microsoft 365.

Office 365 mac outlook setup

For information about this update or to download the Outlook update package, see:

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  1. Quit Outlook if it's running.

  2. Open Terminal using one of the following methods:

    • With Finder as the selected application, on the Go menu select Utilities, and then double-click Terminal.
    • In Spotlight Search, type Terminal, and then double-click Terminal from the search results.

  3. Enter the following command in the Terminal window, and then press Enter.

  4. On the Terminal menu, select Quit Terminal.

More information

The TrustO365AutodiscoverRedirect preference can be configured to use the following values:

Office 365 With Outlook For Mac

Boolean Setting valueDescription
trueDon't prompt for trusted Microsoft 365 endpoints. Outlook defines what URLs are trusted and this is not configurable.
falseOutlook will use the default behavior that is to prompt when Autodiscover Redirects occur.
if value is not presentOutlook will use the default behavior that is to prompt when Autodiscover Redirects occur.

Topics Map > Client Configuration > Desktop

This document explains how to connect to the Office 365 service via Outlook for Mac client.

Microsoft Outlook 2011 Help?

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

  1. You have three options on configuring your Outlook profile:
    Option 1: First time user of Outlook (no existing profile).
    Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.
    Option 2: Create a new profile.
    Make sure Outlook is not running.
    1. Follow these steps to create a new profile.
    2. Proceed to step 2.
    Option 3: Add your account to an existing profile.
    Launch Outlook.
    1. Go to 'Tools' menu and click the Accounts selection.
    2. Select New Account.. from the + menu selection located at the bottom left corner of the 'Accounts' screen.
    3. Proceed to step 2.
  2. On the Setup your email window, enter the email address of the account you are attempting to configure:
    • Email Address format: -
      • NetID Account: Enter the primary address of your NetID account which will take one of the following forms: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
      • Service Account: Enter the primary address of your Service account which will take one of the following forms: name@domain.wisc.edu

      Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.

  3. If you receive the following prompt:
    Place a check mark within the 'Always use my response for this server' check box.
    Click Allow.
  4. You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
    Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
    If this is your first time setting up this client: You may receive the following notification:
    Click Activate and follow the instructions using your NetID to login when asked to activate the software.

Important:

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Outlook For Mac Not Syncing With Office 365

  • Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
  • If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Uninstall Outlook/Office

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

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